Wednesday, July 6, 2016

Troubleshooting:Autocad write - Unhandled Access Violation Error

Autocad write - Unhandled Access Violation

Since installing SP1 I am getting frequent crashes in AutoCAD LT (both version 12 and 11) with the message:
FATAL ERROR: Unhandled Access Violation Writing 0x8559000 Exception at 6ca3df93h
the code after 0x varies (but always ends ...9000)
the code after 'at' is often the same (as above) but may vary.
 
This seems to occur when the program or the system is writing to the hard disk, either following a direct command, or as part of a background process.
I do not use any other programs extensively so have not seen the same effect elsewhere.
 
I am running Windows 7 64-bit Ultimate on a Dell Studio XPS 435 core i7 with 6GB RAM, two 640GB hard drives in RAID 1 (Dell diagnostics and Support Center have verified that all the hardware is healthy).
 
Can anyone identify the problem or suggest how I can proceed?

Anwsers to the Problem Autocad write - Unhandled Access Violation

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Hi,
I would suggest you to perform clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.
I would suggest you to uninstall and reinstall Autocard and check.
Uninstall or change a program
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program
If the issue is still persists, I would suggest you to contact Autodesk and check.
http://usa.autodesk.com/adsk/servlet/index?id=7460177&siteID=123112

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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