Wednesday, September 21, 2016

Computer freezing and system recovery/ windows 7 invalid error Tech Support

Computer freezing and system recovery/ windows 7 invalid error

Lately for past 2 days my computer will freeze.
Then last night, it froze and I manually turned off the power using the power button.
When I turned it back I on, it took me to system repair, and it could not solve the problem.
Then somehow once in a while
it does and i can access my login welcome page, windows 7 x64.
I login and my computer was very very slow (I had my regular desktop up), and when i clicked "My Computer" I went to the bottom where it has your information about your system.
And it couldn't
read my processor, ram, or OS info.
And any program or shortcuts (except google chrome) I clicked would not work, I couldn't click anything around my startup menu, though I could bring it up.
My avast antivirus was shut off, it would notify me that.
I couldn't
use anything in my programs, except I could use google chrome browser and browse the internet.
I clicked to system restore, and it took like 10 min for it to pop up.
Then i had it restore to a day before and rebooted.
Then I log back in and it comes to a black
screen and says Windows 7 version is Invalid.
I know this is not true, because i bought the cd.
It's Valid.
So i pop in my cd, and had it update to windows 7 again.
And then my computer worked fine.
I played on it for like 3 hours, everything fine.
Then it
freezes.
I turn it off and back on, And this time I couldn't fix it, at all.
I ran system repair like 10 times.
I would let it start, and it would flicker a blue screen for a split second during "Starting up" page, then go to system repair.
And somehow this
time it worked (next morning).
But I'm afraid it will happen again. 

Also before I did the update, the computer did a little compatibility report to make sure everything is fine for the next update and the windows compatibility report says, "These devices might not work properly after the upgrade.
Before upgrading, we recommend
updating the drivers for these devices.
Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.
Storage controllers: AXIMFQYO IDE Controller". 

I don't know if this has anything to do with it.
But before I updated my first windows 7 version, It had no compatibility issue with that. 

Has anyone had this problem? 
My specs are
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4.00 GB RAM
Video Card: NVIDIA GeForce 8600 GTS
Operating System: Windows 7 64-bit operating system


Additional Details
I always try to keep computer clean, and ever since i installed the windows 7, I have not downloaded anything that I don't trust.
And my windows 7 is a legit copy.
I go to dental school, and they sell us the windows 7 professional for the students at a
discount.
I don't go to random sites, just mainly facebook, gmail, and the school site.
I don't download anything that harms my computer or the risk of it.

Anwsers to the Problem Computer freezing and system recovery/ windows 7 invalid error

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Hi Ooojane,
 
-       Did you make any changes to the computer before this issue started?
 
Firstly I would suggest you to disable automatic restart on system failure and check for the error message you receive on the bluescreen and post back with the exact error message you receive on the blue screen.
Once we have the exact error message
we will be in a better position to determine the exact nature of the issue and fix it.
 
Follow the steps below to disable Automatic restart on system failure:
1.
Click on Start.

2.
Type system in the search box after clicking Start.
Choose System from the list of results.
Note: If you're viewing the Classic View of Control Panel, you won't see this link.
Simply double-click on the System icon and proceed to Step 4.
3.
Click on the System link.

4.
In the task pane on the left, click the Advanced system settings link.
5.
Locate the Startup and Recovery area and click on the Settings button.
6.
In the Startup and Recovery window, locate and uncheck the check box next to automatically restart.
7.
Click OK in the Startup and Recovery window.

8.
Click OK in the System Properties window.

 
You can now close the System window.

 
From now on, when the computer shuts down the PC will not automatically reboot and you will receive the error message, make a note of it and post it back.
 
Also you may open event viewer and check if there are any other significant error messages/codes and post it back.
Refer the link below for more details:
 
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
 
Also you may try to boot both the computer in safe mode and check if it works fine without freezing. 
To boot to the desktop in safe mode keep tapping F8 key during restart.
Once you see the option to boot in safe mode with networking select it and press enter.
 
Access the link to know more about how to boot the computer in safe mode:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
 
Also access the link below and follow the steps to improve performance on your computer and check if it helps.
http://windows.microsoft.com/en-us/windows7/Ways-to-improve-your-computers-performance
 
Also I would suggest you to run a online virus scan and check if the computer is infected and remove the infected items and check if Windows works fine.
Access the link below to run an online virus scan.
http://safety.live.com
 
 
Hope this helps.
Post back the above information.
 
Thanks and Regards,
 
Srinivas R Microsoft Support.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

Because of this Computer freezing and system recovery/ windows 7 invalid error error, Windows can fail in starting some processes and the system's performance can significantly slow down. In some cases, Windows has problems starting up and the system can freeze.

Lastly, this error Computer freezing and system recovery/ windows 7 invalid error can even result in the Blue screen of death error message, just like other critical Windows errors. If any of the above problems and symptoms occur in your PC, then you should immediately seek to resolve this problem.

In order to resolve Computer freezing and system recovery/ windows 7 invalid error error or repair the corrupted and damaged Windows files, you will need a Computer freezing and system recovery/ windows 7 invalid error error repair tool. There is more than one method of treating this kind of error code, and here is how you can manually do it:

  1. Start the computer and log in as administrator
  2. Go to the start button and select All Programs. Go to Accessories, System Tools, and then System Restore
  3. Click on System Restore and in a new window, select the 'Restore my computer to an earlier time's option and click Next
  4. On the new confirmation window that appears, click Next
  5. Restart your computer after the restoration has been completed

Another Safe way to Repair the Problem: Computer freezing and system recovery/ windows 7 invalid error:

How to Fix Computer freezing and system recovery/ windows 7 invalid error with SmartPCFixer?

1. Download SmartPCFixer . Install it on your system.  Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.

2. After the scan is finished, you can see the errors and problems which need to be fixed.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed


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