Desktop not accessible after startup
Hello.
I've seen this problem a few times before, and it has always is "fixed" after a restart.
This time was no exception, so it is not a serious issue since everything is working fine again, but I'd like to know what is causing it.
When I logged in this morning, I was faced with the introductory blue screen for a longer than usual time.
It said "Preparing desktop...".
When that completed, I was finally logged in, but my desktop was gone - I had a recycle bin, but no other shortcuts.
There was a dialog that came up indicating that my profile was not accessible (or something - I failed to get a screen capture).
I immediately restarted and everything is back to normal.
However, I was wondering what is causing this and how to prevent it.
If anyone has any ideas, please let me know.
The problem is that it is very intermittent (once every few months or so), so debugging would be tedious at best.
I did, however, capture the windows logs for yesterday's logoff and today's logon from Event Viewer -> Custom Views -> Administrative Events.
They are below.
What is immediately obvious to me is that there was a registry access error during shutdown
by winlogon.exe yesterday and there are logs today which seem to indicate that there are logion errors.
Thanks!!
Chris
Details: Windows 7 Enterprise Service Pack 1
Summary:
Error 1/8/2013 8:40:44 AM Dhcp-Client
1001 Address Configuration State Event
Error 1/8/2013 8:38:43 AM TaskScheduler
413 Service critical error
Error 1/8/2013 8:38:42 AM NETLOGON
5719 None
Warning 1/8/2013 8:37:59 AM WLAN-AutoConfig
4001 None
Warning 1/8/2013 8:37:56 AM Search
3036 Gatherer
Warning 1/8/2013 8:37:50 AM Winlogon
6001 None
Error 1/8/2013 8:36:36 AM Dhcp-Client
1001 Address Configuration State Event
Error 1/8/2013 8:35:00 AM User Profile Service
1505 None
Error 1/8/2013 8:35:00 AM User Profile Service
1508 None
Error 1/8/2013 8:34:58 AM User Profile Service
1511 None
Error 1/8/2013 8:34:58 AM User Profile Service
1515 None
Error 1/8/2013 8:34:58 AM User Profile Service
1502 None
Error 1/8/2013 8:34:58 AM User Profile Service
1508 None
Error 1/8/2013 8:34:38 AM TaskScheduler
413 Service critical error
Error 1/8/2013 8:34:37 AM NETLOGON
5719 None
Warning 1/7/2013 4:01:45 PM User Profile Service
1530 None
Details:
Log Name: Microsoft-Windows-Dhcp-Client/Admin
Source: Microsoft-Windows-Dhcp-Client
Date: 1/8/2013 8:40:44 AM
Event ID: 1001
Task Category: Address Configuration State Event
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: CHRIS.mycompany.com
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x183DA2169A9D.
The following error occurred: 0x79.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.
Event Xml:
6
183DA2169A9D
121
Log Name: System
Source: Microsoft-Windows-TaskScheduler
Date: 1/8/2013 8:38:43 AM
Event ID: 413
Task Category: Service critical error
Level: Error
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
Task Scheduler service failed to load tasks at service startup.
Additional Data: Error Value: 2147549183.
Event Xml:
2147549183
Log Name: System
Source: NETLOGON
Date: 1/8/2013 8:38:42 AM
Event ID: 5719
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHRIS.mycompany.com
Description:
This computer was not able to set up a secure session with a domain controller in domain MYCOMPANY due to the following:
There are currently no logon servers available to service the logon request.
This may lead to authentication problems.
Make sure that this computer is connected to the network.
If the problem persists, please contact your domain administrator.
ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain.
Otherwise, this computer sets up the secure session to any domain controller in the
specified domain.
Event Xml:
MYCOMPANY
%%1311
Log Name: System
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 1/8/2013 8:37:59 AM
Event ID: 4001
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
WLAN AutoConfig service has successfully stopped.
Event Xml:
Log Name: Application
Source: Microsoft-Windows-Search
Date: 1/8/2013 8:37:56 AM
Event ID: 3036
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: CHRIS.mycompany.com
Description:
The content source
Context: Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)
Event Xml:
Context: Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)
csc://S-1-5-21-323430023-1619401546-1232828436-22812/
Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 1/8/2013 8:37:50 AM
Event ID: 6001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: CHRIS.mycompany.com
Description:
The winlogon notification subscriber
Event Xml:
Profiles
Log Name: Microsoft-Windows-Dhcp-Client/Admin
Source: Microsoft-Windows-Dhcp-Client
Date: 1/8/2013 8:36:36 AM
Event ID: 1001
Task Category: Address Configuration State Event
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: CHRIS.mycompany.com
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x183DA2169A9D.
The following error occurred: 0x79.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.
Event Xml:
6
183DA2169A9D
121
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:35:00 AM
Event ID: 1505
Task Category: None
Level: Error
Keywords:
User: MYCOMPANY\chris
Computer: CHRIS.mycompany.com
Description:
Windows cannot load the user's profile but has logged you on with the default profile for the system.
DETAIL - The system cannot find the file specified.
Event Xml:
The system cannot find the file specified.
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:35:00 AM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
Windows was unable to load the registry.
This problem is often caused by insufficient memory or insufficient security rights.
DETAIL - The system cannot find the file specified.
for C:\Users\TEMP\ntuser.dat
Event Xml:
The system cannot find the file specified.
C:\Users\TEMP\ntuser.dat
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:34:58 AM
Event ID: 1511
Task Category: None
Level: Error
Keywords:
User: MYCOMPANY\chris
Computer: CHRIS.mycompany.com
Description:
Windows cannot find the local profile and is logging you on with a temporary profile.
Changes you make to this profile will be lost when you log off.
Event Xml:
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:34:58 AM
Event ID: 1515
Task Category: None
Level: Error
Keywords:
User: MYCOMPANY\chris
Computer: CHRIS.mycompany.com
Description:
Windows has backed up this user profile.
Windows will automatically try to use the backup profile the next time this user logs on.
Event Xml:
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:34:58 AM
Event ID: 1502
Task Category: None
Level: Error
Keywords:
User: MYCOMPANY\chris
Computer: CHRIS.mycompany.com
Description:
Windows cannot load the locally stored profile.
Possible causes of this error include insufficient security rights or a corrupt local profile.
DETAIL - The process cannot access the file because it is being used by another process.
Event Xml:
The process cannot access the file because it is being used by another process.
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/8/2013 8:34:58 AM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
Windows was unable to load the registry.
This problem is often caused by insufficient memory or insufficient security rights.
DETAIL - The process cannot access the file because it is being used by another process.
for C:\Users\chris\ntuser.dat
Event Xml:
The process cannot access the file because it is being used by another process.
C:\Users\chris\ntuser.dat
Log Name: System
Source: Microsoft-Windows-TaskScheduler
Date: 1/8/2013 8:34:38 AM
Event ID: 413
Task Category: Service critical error
Level: Error
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
Task Scheduler service failed to load tasks at service startup.
Additional Data: Error Value: 2147549183.
Event Xml:
2147549183
Log Name: System
Source: NETLOGON
Date: 1/8/2013 8:34:37 AM
Event ID: 5719
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHRIS.mycompany.com
Description:
This computer was not able to set up a secure session with a domain controller in domain MYCOMPANY due to the following:
There are currently no logon servers available to service the logon request.
This may lead to authentication problems.
Make sure that this computer is connected to the network.
If the problem persists, please contact your domain administrator.
ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain.
Otherwise, this computer sets up the secure session to any domain controller in the
specified domain.
Event Xml:
MYCOMPANY
%%1311
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 1/7/2013 4:01:45 PM
Event ID: 1530
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: CHRIS.mycompany.com
Description:
Windows detected your registry file is still in use by other applications or services.
The file will be unloaded now.
The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-323430023-1619401546-1232828436-22812:
Process 732 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-323430023-1619401546-1232828436-22812
Event Xml:
1 user registry handles leaked from \Registry\User\S-1-5-21-323430023-1619401546-1232828436-22812:
Process 732 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-323430023-1619401546-1232828436-22812
Keys to the Problem Desktop not accessible after startup
Download SmartPCFixer for Free Now
Windows Error Reporting - To Fix Desktop not accessible after startup
- Go to Start button.
- Open Control Panel.
- Go to Windows Error Reporting.
- Click on System and Maintenance, then click Problem Reports and Solutions.
- Next, click Change Settings located on the left side panel of the Problem Reports and Solutions window.
- Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
- Next, click the Advanced settings link.
- Select Off to turn off Error Reporting.
Another Safe way to Repair the Problem: Desktop not accessible after startup:
How to Fix Desktop not accessible after startup with SmartPCFixer?
1. Download Error Fixer. Install it on your computer.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.
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