How Can You Fix - Creating System Image fails while looking for backup devices.?

Creating System Image fails while looking for backup devices.

Windows backup tries to start then crashes.
Tried clean boot to no avail.
Event manager reports sdclt.exe crashes ntdll.dll and sometimes wbengine.exe and ntdll.dll .
sfc /scannow and chkdsk report no errors.
PC otherwise runs perfectly.

Solutions to the Problem Creating System Image fails while looking for backup devices.

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Hi JOdom68,
·        How are you trying to backup?
·        Do you receive any error message when backup crashes?
·        Where are you trying to save the system image backup to? Is it the external drive?
First, let’s temporarily disable antivirus software and Firewall on the computer as a test and then proceed with performing the backup.
Note: Make sure you turn-on the antivirus software and Windows Firewall later.
Disable antivirus software
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Firewall: frequently asked questions
http://windows.microsoft.com/en-US/windows7/Firewall-frequently-asked-questions
Now check if you can complete the backup.
Hope this helps!
Thanks and Regards,
Imran M – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Windows Error Reporting - To Fix Creating System Image fails while looking for backup devices.

1. Go to Start button.
2. Open Control Panel.
3. Go to Windows Error Reporting.
4. Click on System and Maintenance, then click Problem Reports and Solutions.
5. Next, click Change Settings located on the left side panel of the Problem Reports and Solutions window.
6. Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
7. Next, click the Advanced settings link.
8. Select Off to turn off Error Reporting.

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