Do I lose personal file content when updating to Microsoft Office 2010 if I have an unresolved "licensing problem" with Microsoft Office STARTER 2010?
I have been unable to resolve a Microsoft Office Starter 2010 "licensing problem." I inadvertently began to uninstalled a Click to Run program, then before rebooting to complete the uninstall, I decided to restore to an earlier point. After the restore,
the Click to Run program was not lost, but I was no longer able to actively use my personal files. A pop up window informed me of a licensing problem, pressing OK closed the file and the program.
Therefore, I thought I might go ahead and update to Microsoft Office 2010 if this would both resolve the licensing issue
and retain the content of my personal files for subsequent use.
Thank you for your help,
Keys to the Problem Do I lose personal file content when updating to Microsoft Office 2010 if I have an unresolved "licensing problem" with Microsoft Office STARTER 2010?
The licensing problem hasn't done anything at all to your document files, nor will an Office installation -- or even a complete uninstallation and reinstallation.
The only thing you've seen is an inability to run the program, not any problem with the data
in the documents.
Of course, backing up your document files before doing any kind of installation is always a good idea.
Before you try to install a full version of Office, though, it's critical that you get rid of all traces of the Starter version.
That isn't as easy as it should be, especially when it wasn't properly installed in the first place.
http://office.microsoft.com/en-us/starter-help/update-repair-or-uninstall-office-click-to-run-products-HA010382089.aspx and, if necessary,
- Open Internet Explorer.
- Go to "Tools > Internet Options > Advanced Tab".
- Uncheck "Enable third-party browser extensions".
- Click "Apply".
- Reboot your computer.
Another Safe way to Repair the Problem: Do I lose personal file content when updating to Microsoft Office 2010 if I have an unresolved "licensing problem" with Microsoft Office STARTER 2010?:
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