Cannot access search engines--google, bing, msn search in IE8. Can access other web sites.
Have run virus scans. Have deleted files. Have restored internet settings. Have turned off filter/content advisor. The only thing that won't work is search engines. Other sites work.
Anwsers to the Problem Cannot access search engines--google, bing, msn search in IE8. Can access other web sites.
Methinks you've got more work to do: Getting an "all clear" from AVG (especially) and MBAM does not necessarily mean the computer's hijackware-free.
NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with
any of the below: Format & reinstall Windows. A Repair Install will NOT help!
Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware.
Also available via...
Consumer Security Support home page
See if you can download/run the MSRT manually:
NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.
WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be:
Vista or Win7=> Run this scan instead:
Now run a thorough check for hijackware, including posting requested logs in an appropriate forum, not here.
Checking for/Help with Hijackware:
**Chances are you will need to seek expert assistance in
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop.
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Another Safe way to Repair the Problem: Cannot access search engines--google, bing, msn search in IE8. Can access other web sites.:
How to Fix Cannot access search engines--google, bing, msn search in IE8. Can access other web sites. with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.
3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in this software. Like dll downloading, windows updating and print spooler error repair.
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